Have Questions? Call today!  (855) 277-1205

Have Questions? Call today!  1 (855) 277-1205

Get help gaining strength, mobility and balance

Memory concerns can make independent living challenging. By joining Steady Together, you gain access to an online program to help improve your strength, mobility and balance. Through the program, you will receive personalized exercises designed to help you complete daily tasks. You can also receive up to 8 hours per month of in-home personal care for up to 6 months following program enrollment. Your caregiver can assist you with the online program and exercises.

Get help gaining strength, mobility and balance

Memory concerns can make independent living challenging. By joining Steady Together, you gain access to an online program to help improve your strength, mobility and balance. Through the program, you will receive personalized exercises designed to help you complete daily tasks. You can also receive up to 8 hours per month of in-home personal care for up to 6 months following program enrollment. Your caregiver can assist you with the online program and exercises.

We want to help you continue to live an enjoyable, independent lifestyle in your own home.

Custom match

Connect with high-quality caregivers to find the custom match for your needs.

Safe

All professional caregivers are screened and have background checks.

In-home support

Caregivers can assist you with transportation, companionship, meal preparation, grocery shopping, and more!

Caregiving made easier

Smart Technology

Stay in the loop with notes and updates on daily activities and check-ins.

Easy-To-Use Tools

We make scheduling, time tracking, and care coordination seamless.

Care Advisor Support

Contact a Care Advisor for answers to your questions.

Frequently asked questions

How does CareLinx work?

CareLinx is an online platform that helps connect families with professional, non-medical caregivers in their area. CareLinx provides “technology with a human touch” – families can access an online portal to view caregivers, message with them, select them and create individualized tasks for them to assist in the home. To work with a dedicated advisor, CareLinx provides a dedicated toll-free number for Steady Together members, 1 (855) 277-1205.

What types of home care services do caregivers normally provide?

Caregivers in the Steady Together program can assist you with your AgeBold online programs and exercises. Plus, your caregiver can assist you with things like medication reminders, non-medical personal care, grocery shopping, meal preparation, and companionship.

Are caregivers licensed and how are they screened?

CareLinx caregivers come from a wide range of professionals including retired RNs. Some caregivers will have a CNA or HHA, but it is not required to be a caregiver. CareLinx conducts extensive background screenings and offers continuing education for caregivers to ensure the best quality of care. Our Care Advisors will work with you to match you with a caregiver who has the experience that meets their individual needs.

What is the benefit for qualifying UHC members?

Members are eligible for 8 hours of care per month at no cost, for 6 months from the enrollment date. There is a two-hour minimum for shifts. Shifts are not to exceed 8 hours.

What is the UHC Steady Together program?

Steady Together is an online program to help improve your strength, mobility, and balance. Through the program, you will receive personalized exercises designed to help you complete daily tasks (AgeBold).

By joining, you can receive up to 8 hours per month of in-home personal care for 6 months following program enrollment. Your caregiver can assist you with the online program and exercises. Plus, your caregiver can assist you with things like medication reminders, non-medical personal care, grocery shopping, meal preparation, and companionship.

Does CareLinx provide customer support for members wanting to take advantage of the benefit?

You will have access to a dedicated CareLinx Care Advisor who can assist throughout the entire matching process in cases where you want additional support. Care Advisors are available to answer any CareLinx-related questions through the enrollment and matching processes. Care Advisors will continue to support families by helping to address any care need changes or future questions.

How soon after members enroll will caregiving services start?

When you call CareLinx and identify there is a need, it will take around 5 days to match with a caregiver. Scheduling the first caregiver visit is based upon your preference for a start date. Note: for more rural areas, this process may take around 14 days.

Can members message and schedule interviews with caregivers without CareLinx’s assistance?

A dedicated CareLinx Care Advisor will assist you with scheduling all caregiver interviews unless you express that you would like to coordinate alone. Some members may choose not to interview and, rather, have a caregiver matched with them on their behalf. The Care Advisor will also coordinate this process should you choose so.

Are there accommodations for clients who do not speak English?

Yes, CareLinx can directly accommodate any Spanish-speaking clients currently. Care Advisors also have access to a translation service via phone with representatives who can translate for most languages.

Can members message and schedule interviews with caregivers without CareLinx’s assistance?

A dedicated CareLinx Care Advisor will assist with scheduling all caregiver interviews unless the member expresses he/she would like to coordinate alone. Some members may choose not to interview and, rather, have a caregiver matched with them on their behalf. The Care Advisor will also coordinate this process should the member choose so.

Are there accommodations for clients who do not speak English?

Yes, CareLinx can directly accommodate any Spanish-speaking clients currently. Care Advisors also have access to a translation service via phone with representatives who can translate for most languages.